Leading technology.
Building what's next.
Technology executive and systems architect operating at the intersection of hospitality, AI, and enterprise infrastructure.
I lead technology strategy across a multi-property hotel portfolio while designing autonomous systems that directly impact revenue, operations, and guest experience.
From ground-up builds to AI-driven optimization engines, my work focuses on one thing: turning technology into measurable business outcomes.
Three disciplines. One integrated perspective.
Technology Strategy & Operations
Directing $4.2M+ in technology spend across a full hospitality portfolio, aligning infrastructure, systems, and vendor ecosystems with business performance.
- Lead pre-opening technology strategy for new builds and brand conversions
- Oversee enterprise systems including PMS, POS, CRS, CMS, and IBE
- Manage vendor selection, negotiation, and performance accountability
- Standardize operations across a distributed property portfolio
Focused on building scalable, resilient environments that support both daily operations and long-term growth.
AI & Automation
Designing and deploying autonomous systems that operate independently and drive measurable financial impact.
- Built intelligent yield management systems reacting to real-time demand signals
- Developed agentic workflows that execute decisions without human intervention
- Created event-driven data pipelines for predictive revenue optimization
- Eliminated manual operational overhead through internal automation tools
Don't just analyze — execute. Every system is built to act, not just inform.
Cybersecurity & Governance
Developed and operationalized a portfolio-wide cybersecurity program across a complex hospitality environment.
- Achieved 90%+ compliance across all properties
- Implemented staff training and phishing awareness programs
- Established vendor security standards and accountability frameworks
- Improved incident detection and response capabilities
Cybersecurity as an operational discipline — not an afterthought.
Where strategy meets execution.
Enterprise Portfolio Management
Lead technology across a multi-property portfolio, bridging executive strategy with operational execution.
- Coordinate internal teams, MSPs, and vendor partners
- Oversee help desk operations and escalation workflows
- Drive system standardization and reliability across all properties
- Ensure uptime, performance, and security at scale
Operate as both strategic leader and technical decision-maker.
Operational Impact
Deliver measurable improvements to system performance and team efficiency.
- Reduced IT ticket resolution time by 70% by redesigning support workflows and implementing a messaging-first support platform — allowing property teams to receive real-time assistance without disrupting operations
- Implemented proactive monitoring across all critical systems — including websites, payment processing, and core hospitality platforms — creating real-time visibility into uptime and enabling faster incident response
Results-driven approach to operational technology management.
Industry Voice
Invited speaker at leading hospitality technology conferences including HITEC and Hotel Technology Forum.
Presentations focus on
- Practical AI adoption in hotel operations
- Cybersecurity strategy in distributed environments
- The future of autonomous systems in hospitality
Known for translating complex technical concepts into clear, actionable insights.
Ground-Up Technology Planning
Architect full-stack technology environments for new hotel developments and brand transitions.
- Designed and deployed network infrastructure (wired, wireless, security layers)
- Led system selection and integration across core platforms
- Built guest-facing digital experiences and operational tooling
- Ensured scalable, modern environments from day one
Deliver properties that are operationally ready and technologically differentiated at launch.