Expertise
Directing $5M+ in technology spend across a full hospitality portfolio
Pre-opening technology strategy for new builds and brand conversions
Enterprise systems including PMS, POS, CRS, CMS, and IBE
Vendor selection, negotiation, and performance accountability
Standardized operations across a distributed property portfolio
Intelligent yield management reacting to real-time demand signals
Agentic workflows that execute decisions without human intervention
Event-driven data pipelines for predictive revenue optimization
Internal automation tools that eliminate manual overhead
A portfolio-wide cybersecurity program, 90%+ compliance across all properties
Staff training and phishing awareness programs
Vendor security standards and accountability frameworks
Improved incident detection and response